Returns & Exchanges
Exchange window
Eligible items may be exchanged within 7 days of delivery, subject to the conditions applicable to the order.
How to request an exchange
Contact Veinzz support within the exchange window with your order number, the item you want to exchange and the reason for the request. Our support team will guide you through the next steps.
Wrong or damaged item
Received the wrong item or an item that arrived damaged? Contact us as soon as possible and include your order number plus clear photos of the issue so it can be reviewed.
Before sending anything back
Do not ship an item back until Veinzz support has confirmed the next steps for your request.
Support
Email veinzzventures268@gmail.com for returns and exchange assistance.