Orders
How long does delivery take?
Orders are typically processed within 1–3 business days. Delivery time then depends on your location and the shipping option available at checkout.
How can I track my order?
Once your order is dispatched, tracking information will be provided where available.
Products & sizing
How do I choose my size?
Use our Size Guide and compare the measurements with a garment you already own. Our product pages also include fit notes where available.
Do Veinzz products fit true to size?
Fit varies by product. Check the individual product description and Size Guide for the intended silhouette.
Returns & exchanges
Can I exchange an item?
Eligible items may be exchanged within 7 days of delivery, subject to the conditions in our Returns & Exchanges policy.
What if I receive a wrong or damaged item?
Contact Veinzz support as soon as possible with your order details and photos so the issue can be reviewed.
Support
How do I contact Veinzz?
Email us at veinzzventures268@gmail.com for order, sizing, exchange or product questions.